Stephen Robinson

Developer and IT professional

Experience

Business Analyst

Fairfax Imaging Inc.

August 2016 - Present

  • Analyze, understand, and synthesize our clients' technical requirements, implement them using existing tools from Fairfax Imaging's core code, and supplement them as needed to meet the client's requirements.
  • Understand the data challenges of our clients.
  • Write SQL queries and lookups as necessary to complete the solution customization process.
  • Effectively communicate relevant project information to superiors and project peers.
  • Resolve and/or escalate all technical issues in a timely fashion.

Data Migration Intern

Fairfax Imaging Inc.

April 2016 - August 2016

  • Assists with the migration of data from one database management system to another.
  • Troubleshoots errors reported within Microsoft Server R2.
  • Write SQL queries and lookups as necessary to complete the solution customization process.

Electronics Associate

Best Buy

July 2015 - August 2016

My daily responsibilities at Best Buy as an Electronics Associate include:

  • Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service in a retail environment.
  • Demonstrated excellence in execution of selling skills, and selling strategy
  • Supported sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

Service Desk Technician

University of South Florida IT dept.

October 2014 - January 2016

My daily responsibilities at USF IT as a Service Desk Technician include:

  • Provides friendly, courteous first-level technical support for University systems via phone, e-mail, chat and walk-in to the students, staff and faculty within the University system.
  • Troubleshoots, analyzes, resolves, tracks, escalates and accurately documents a variety of technical issues.

Engineering Technician

PrimeTest Automation

October 2014 - January 2016

My daily responsibilities at PrimeTest Automation as an Engineering Technician include:

  • Organizing and maintaining the shop and the safety of fellow employees
  • Assisting with assembly work on systems
  • Handling the mounting of components
  • Assisting with the reading and interpretation of Electrical Drawings and Wiring of electrical systems
  • Handling the trouble shooting of assembled systems

For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.

- John 3:16, Holy Bible KJV