AI Program Manager | Enterprise Tech Delivery | PMP · CSM

Stephen Robinson

I manage complex, high-stakes programs across infrastructure, cloud, and security — bridging program execution and applied AI.

Engineering Project Manager at NBCUniversal with 10+ years of enterprise delivery experience. I bring structure to ambiguity and turn technical complexity into measurable business outcomes.

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Stephen Robinson - AI Program Manager

What I bring to every engagement

AI & Process Automation

Identifying and implementing AI-driven solutions and automation workflows that reduce operational overhead and accelerate business outcomes.

Enterprise Program Delivery

End-to-end management of multi-million dollar technology programs, from requirements through deployment, with a track record of on-time, on-budget delivery.

Cloud & Infrastructure Strategy

Hands-on experience architecting and managing cloud environments across AWS and SaaS platforms. Former AWS Certified Solutions Architect.

Stakeholder & Vendor Management

Translating technical complexity into executive-ready communication. Aligning cross-functional teams, vendors, and business units toward shared goals.

Career journey

Project Manager, Engineering Technology PMO

NBCUniversal

Feb 2022 – Present
  • Lead end-to-end delivery of software and infrastructure engineering programs for a Fortune 500 global media company
  • Drive program execution using both Waterfall and Agile/Scrum frameworks across cross-functional engineering teams
  • Manage stakeholder communication, risk mitigation, and escalation resolution for high-visibility technology initiatives
Program Management Agile / Scrum Waterfall Stakeholder Management Infrastructure

Technical Business Systems Analyst

NBCUniversal

Sep 2019 – Feb 2022
  • Managed server operations including application deployment, maintenance, and upgrades across Universal Brand Development's suite of enterprise applications
  • Drove operational excellence across the Operations and Technology team, supporting 10+ business-critical systems
  • Managed the Universal Brand Development annual financial plan, including pacing and forecasting of capex/opex spending
Server Management Business Systems Financial Planning Operations

Process Improvement Consultant

DocuPhase

Oct 2018 – Sep 2019
  • Designed and deployed custom DocuPhase workflow solutions that drove measurable process automation and efficiency gains for clients
  • Built client-facing workflow interfaces using HTML, CSS, and JavaScript — translating business requirements into functional software
  • Developed complex SQL database backends for custom application integrations and reporting solutions
Process Automation HTML / CSS / JS SQL Workflow Design

Business Analyst

Fairfax Software

Apr 2016 – Oct 2018
  • Designed, configured, deployed, and tested custom Quick Modules imaging solutions for enterprise clients
  • Traveled to client sites to gather requirements and deliver tailored software solutions on-schedule
Business Analysis Requirements Gathering Software Delivery Client Engagement

What I'm building

AI Live

JARVIS

A personal AI executive assistant and life command center — integrating email, calendar, finances, and project management into a single intelligent layer.

Consulting Live

Robinson Consulting Group

Professional services, consulting, and educational material bridging the gap between technology and people.

iOS In Development

Retro Snake Game

A retro snake game built for iOS, bringing the classic arcade experience to modern mobile devices.

iOS In Development

Daily Anchor

A couple's and relationship building app designed to strengthen connections through daily intentional engagement.

iOS In Development

LevelUP Game

A motivational word puzzle game that challenges players to level up their vocabulary and mindset.

What drives me outside of work

AI & Emerging Tech

I'm genuinely obsessed with how AI is reshaping work and life. Beyond reading about it, I'm building it — JARVIS, my personal AI operating system, started as a side project and became a daily necessity.

Entrepreneurship

I can't not build things. Robinson Consulting Group, Robinson Business Ventures, iOS apps, AI tools — I'm always in build mode. If there's a problem worth solving, I'd rather create the solution than wait for one.

Lifelong Learning

PMP, CSM, CompTIA Cloud+, AWS Solutions Architect — and now a Master's in AI at Penn State. My bookshelf and my transcript tell the same story: the learning never stops, and that's exactly the point.

Building Real Products

There's something uniquely satisfying about shipping software that people actually use. From retro games to relationship apps to AI assistants, I love the full arc from idea to product in the hands of real users.

From hands-on engineering to program leadership

Engineering Project Manager at NBCUniversal with 10+ years of enterprise delivery experience, bridging program execution and applied AI. I manage complex, high-stakes programs across infrastructure, cloud, and security — bringing structure to ambiguity and turning technical complexity into business outcomes.

I started my career writing code, migrating databases, and troubleshooting infrastructure. That technical foundation is what makes me different as a program manager. I don't just manage timelines — I understand the systems, the trade-offs, and the technical decisions behind them.

Over the past decade, I've worked across the full spectrum of enterprise technology: cloud infrastructure at NBCUniversal, process automation consulting at DocuPhase, and custom solution delivery at Fairfax Imaging. Today, I focus on leading large-scale technology programs, implementing AI-driven solutions, and helping organizations turn technical complexity into competitive advantage.

10+ Years in Enterprise Technology
3 Industries Served
Fortune 500 Program Leadership

Education & professional development

In Progress

M.S. in Artificial Intelligence

Penn State University

Advanced study in applied AI, machine learning, and intelligent systems

Completed

B.S. Information Technology

University of South Florida, 2017

Coursework in web development, database management, network administration, business analysis, and software development

Active

Project Management Professional (PMP)

Project Management Institute

Industry-standard certification for leading and directing projects and teams

Active

Certified ScrumMaster (CSM)

Scrum Alliance

Certified in Agile/Scrum methodology for iterative project delivery

AWS Solutions Architect – Associate

Amazon Web Services

Demonstrated ability to design scalable, fault-tolerant distributed systems on AWS

Active

CompTIA Cloud+

CompTIA

Validated expertise in cloud infrastructure deployment, maintenance, and optimization

Technologies I work with

Cloud & Infrastructure

AWS SaaS Platforms Load Balancing CI/CD Dev/QA/Staging Environments

Program Management

Jira Confluence Change Management FMEA Six Sigma / DMAIC

Data & Analytics

SQL Data Modeling Dashboards Business Intelligence

Development

JavaScript C# .NET HTML / CSS Python Git

AI & Automation

AI Implementation Workflow Automation Process Optimization Prompt Engineering

Let's discuss your next technology initiative

Whether you're looking for a senior technical program manager, exploring AI implementation for your organization, or need consulting support for a complex technology initiative, I'd welcome the conversation.